Senior Contact Experience Analyst
Posted on :
17-09-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1546469
Responsibilities:
- Identifying and addressing operational, financial and technological risks within the business.
- Maintaining, testing and improving business and systems operations.
- Building and maintaining relationships with key stakeholders.
- Identifying and capitalizing on improvement opportunities.
- Identifying innovative ways to increase customer satisfaction.
- Evaluating the performance of project teams to ensure that targets and deadlines are met.
- Communicating ideas and viewpoints to senior management.
- Acting as a liaison between business and IT groups.
- Supervising the design of new products and evaluating how these will perform on the market.
- Creating monthly performance reports.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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