Senior Business Analyst - Loyalty
Posted on :
01-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2261886
- 6+ years’ experience as a Business Analyst/Product Owner/Manager designing and launching high quality software products with knowledge of loyalty application in airline business.
- Experience working with Airline loyalty programme/system and/or any other loyalty programme/system
- Track record at managing people directly and/or influencing various stakeholders at mid to senior level.
- Bachelor’s degree in Computer Science, Information Systems, or equivalent is mandatory
- Certified Product Manager (CPM), Agile Certified Product Manager (ACPM) or equivalent is desirable
- Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management
- Demonstrated success in defining vision and strategy, delivering, and launching a technical product
- Experience of the full product cycle, integrating customer feedback into product requirements and driving prioritisation
- Experience in using design thinking tools, including personas, empathy maps, journey maps and story maps
- Customer-centric mindset with experience of placing the customer at the centre of every decision
- Recognised as an active team player, with excellent communication and coordination skills as this role requires working with multiple teams across the organisation
Employment Type
Full Time
Department / Functional Area
Key Skills
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