Sales Manager

Guest Experience

• Conduct client interviews to touch-base feedback and create future opportunities
• Entertain clients three times minimum per week to break the ice / promote the hotel’s facilities
• and to grow relationships
• Plan and conduct familiarization tours and site inspections.
• Demonstrate service attributes in accordance with industry expectations and company
• standards including:
• Being attentive to guests.
• Accurately and promptly fulfilling g
• Anticipate guest’s needs.
• Maintain a high level of knowledge which affects the g
• Demonstrating a ‘service’ attitude
• Taking appropriate action to resolve guest complaints
  

QUALIFICATION

• Bachelor’s degree / higher education qualification
• Minimum of 2 years experience in the same field Sales & Hospitality
• Good communication skills
• Preferred Russian speaker
  

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.