Sales Coordinator

First point of contact/support with stock availability, prices and inquiries.

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Monitor daily sales and update the team

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Follow up with the team to list new products with partners

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Follow up on reorders/payment with the team and customers.

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Order/demo/return process and follow-up

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Sending quotations to customers as requested by the sales representative

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Coordination with logistics for deliveries

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Answer customer inquiries about products and provide offers when needed

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Coordinating with the engineer for procedures for returning defective materials

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The team follows up on the daily sales report

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Introducing the product to new merchants/users

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Schedule appointments with new/untapped partners for the team

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Create PRF documents for the General Manager

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Coordinate with customers/team/logistics for arrival and delivery dates of pending orders

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Send monthly inventory report for all products to the concerned person

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Maintain ISO documentation for RD-OA regularly.

Required profile of candidates
Must be very customer focused when talking to them.
Strong organizational skills are required to maintain an archiving system.
Must be able to draft correspondence and have strong grammar and spelling skills as well as strong oral communication skills.
The candidate must work well in a small team environment.
The candidate must have proficiency in Microsoft Office programs, have a strong work ethic and a commitment to punctuality.