Sales and customer service manager

1 . Client Relationship Management:

• Build and maintain strong, long-lasting relationships with assigned clients.
• Understand the clients' business needs, objectives, and challenges.
• Act as a trusted advisor to clients, providing expert guidance and solutions.

2 . Sales Growth:

• Develop and execute account-specific sales strategies to achieve revenue targets.
• Identify upselling and cross-selling opportunities within existing client accounts.
• Negotiate contracts and pricing to maximize profitability.
• Achieve and exceed sales targets.

3 . Account Planning:

• Develop account plans that outline goals, strategies, and action plans for each client.
• Monitor progress toward account objectives and adjust strategies as needed.

4 . Communication and Collaboration:

• Collaborate with internal teams, including sales, marketing, and customer support, to deliver exceptional service to clients.