Restaurant Reservation Agent

• Responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs.
• Will perform the following tasks to the highest standards
• Answer incoming phone calls by following the hotels telephoneetiquette at all times
• Convert inquiriesinto contracted business
• Respond positively to sales inquiries to develop future sales leads
• Identify sales leads, as appropriate
• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately

Requirements

• Prior experience in handling reservations
• Min Height: 165cm
• Previous experience in similar role
• A passion for delivering great customer service
• Excellent professional telephone manners and etiquette
• Excellent communication skills (oral and written)
• Outstanding administration and organizational skills
• Good computer proficiency
• European nationality preferred

Prior experience in handling reservations Min Height: 165cm Previous experience in similar role A passion for delivering great customer service Excellent professional telephone manners and etiquette Excellent communication skills (oral and written) Outstanding administration and organizational skills Good computer proficiency European nationality preferred