Reservation Services Coordinator

This a job that offers true satisfaction

You ll find our client to be an organisation that is focused on being an employer of choice where people thrive and your voice is truly heard. Working with us, you ll enjoy competitive pay 46-51K DOE , a wide range of benefits, flexible working, employee offers, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development and technology.

ENJOY THE REWARDS

Working with us, you ll enjoy competitive pay DOE, 28 days holidays plus bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. Our client empowers their people to do great work by investing in learning, personal development, and technology.

YOU WILL

• Communicate professionally at all levels and areas of the business, acting as a consultant to senior stakeholders and TRG members to provide advice and best practice guidance.
  
• Support the development of appropriate software applications to meet functional and non[1]functional business requirements, in line with development and unit testing standards and controls.
  
  Work alongside the Applications Chapter to deliver the Housing and Asset Management application strategy.
  

Essential

• Experience of working with Housing and Asset Management Systems, i.e. Civica CX, Capita OPENHousing, Promaster etc.
  
• Technical writing (requirements, design, and configuration documents, test plans etc).
  
• Applied knowledge of Housing Management or similar enterprise systems and how these systems may interact or coalesce.
  
• Experienced in IT application implementations, migrations and procurements.
  
• In-depth understanding of the technical specifications used when dealing with software system suppliers
  
• Skilled in various forms of integration approach and format, from flat text-based files to Restful API and alike.
  
• Understanding of information and data security.
  
• Experience of working with a structured project lifecycle including working with both Waterfall and Agile style application development methods.
  
• Effective stakeholder management, both internally and external to the organisation, including third-party suppliers, with the ability to successfully persuade and influence others.
  
• Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.
  
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
  
• Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information.
  
• Commercially aware with a focus on continuous improvement and the ability to drive change.
  
• Excellent team player who can work flexibly to meet business requirements.
  

• Experience of application implementation & support.
  
• Experience in low-level programming support and delivery, to assist in ad-hoc request delivery and 3rd line system support
  
• Working knowledge of Agile and DevOps approach to operational delivery.
  
• In-depth or applied knowledge of or skills in installing, configuring, and implementing applications, databases, and web technologies.
  
• In-depth or applied knowledge of or skills in diagnosing, repairing and communicating the status of applications, systems, and web technology implementations supported as a level three resource.
  

If you re the kind of person that wants to do a really great job and make a difference to our customers, we think you ll love it here. Sound like a challenge you d like to take on?

NEXT STEPS

Please forward your full CV along with availability to interview/start and salary expectations for more information and a confidential chat.

(AGY)

This a job that offers true satisfaction

You ll find our client to be an organisation that is focused on being an employer of choice where people thrive and your voice is truly heard. Working with us, you ll enjoy competitive pay 46-51K DOE , a wide range of benefits, flexible working, employee offers, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development and technology.

ENJOY THE REWARDS

Working with us, you ll enjoy competitive pay DOE, 28 days holidays plus bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. Our client empowers their people to do great work by investing in learning, personal development, and technology.

YOU WILL

• Communicate professionally at all levels and areas of the business, acting as a consultant to senior stakeholders and TRG members to provide advice and best practice guidance.
  
• Support the development of appropriate software applications to meet functional and non[1]functional business requirements, in line with development and unit testing standards and controls.
  
  Work alongside the Applications Chapter to deliver the Housing and Asset Management application strategy.
  

Essential

• Experience of working with Housing and Asset Management Systems, i.e. Civica CX, Capita OPENHousing, Promaster etc.
  
• Technical writing (requirements, design, and configuration documents, test plans etc).
  
• Applied knowledge of Housing Management or similar enterprise systems and how these systems may interact or coalesce.
  
• Experienced in IT application implementations, migrations and procurements.
  
• In-depth understanding of the technical specifications used when dealing with software system suppliers
  
• Skilled in various forms of integration approach and format, from flat text-based files to Restful API and alike.
  
• Understanding of information and data security.
  
• Experience of working with a structured project lifecycle including working with both Waterfall and Agile style application development methods.
  
• Effective stakeholder management, both internally and external to the organisation, including third-party suppliers, with the ability to successfully persuade and influence others.
  
• Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.
  
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
  
• Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information.
  
• Commercially aware with a focus on continuous improvement and the ability to drive change.
  
• Excellent team player who can work flexibly to meet business requirements.
  

• Experience of application implementation & support.
  
• Experience in low-level programming support and delivery, to assist in ad-hoc request delivery and 3rd line system support
  
• Working knowledge of Agile and DevOps approach to operational delivery.
  
• In-depth or applied knowledge of or skills in installing, configuring, and implementing applications, databases, and web technologies.
  
• In-depth or applied knowledge of or skills in diagnosing, repairing and communicating the status of applications, systems, and web technology implementations supported as a level three resource.
  

If you re the kind of person that wants to do a really great job and make a difference to our customers, we think you ll love it here. Sound like a challenge you d like to take on?

NEXT STEPS

Please forward your full CV along with availability to interview/start and salary expectations for more information and a confidential chat.

(AGY)