Receptionist Patient Coordinator

A premium aesthetic and dermatology clinic in Dubai offering advanced solutions in aesthetic medicine dermatology and hair restoration. The clinic focuses on delivering personalized treatments high standards of clinical care and a premium patient experience.

We are looking for experienced and professional Receptionists / Patient Coordinators to join our clients team in Dubai. The ideal candidates will have previous experience in a clinical or aesthetic healthcare environment excellent communication and client-handling skills and the ability to deliver an exceptional patient experience.

• Manage the complete patient journey from initial inquiries and appointment scheduling to treatment coordination and follow-ups.
• Welcome patients and provide a professional personalized and premium front-desk experience.
• Handle patient inquiries through phone calls WhatsApp emails and in-person communication.
• Coordinate appointments consultations and treatment schedules with doctors nurses and other clinical staff.
• Explain clinic services aesthetic treatments and available packages while supporting patient conversion and retention.
• Maintain accurate patient records appointment schedules and administrative documentation while ensuring confidentiality.
• Handle patient concerns and feedback professionally while maintaining high standards of customer service and clinic operations.

• Russian Tunisian Moroccan Uzbek Kazakh or European candidates preferred.
• Previous clinical experience as a Receptionist or Patient Coordinator is mandatory.
• Experience in an aesthetic dermatology cosmetic surgery or premium healthcare clinic is highly preferred.
• Strong patient coordination appointment management and client relations skills.
• Excellent communication interpersonal and customer-service skills.
• Previous experience in sales treatment coordination patient conversion and retention is an advantage.
• Professional and well-presented with the ability to confidently interact with VIP and high-profile clientele.
• Strong organizational and multitasking skills with the ability to work efficiently in a fast-paced clinic environment.
• Available for full-time employment in Dubai.

Required Experience:

IC