Receptionist

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Greeting visitors, customers and employees with positive and friendly attitudes.

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Answer incoming calls quickly and professionally.

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Transfer calls to appropriate individuals or departments.

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Writing down messages and delivering them to the intended recipients.

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Directing visitors to the appropriate person or department.

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Providing information about the organization and its services.

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Scheduling appointments for clients or employees.

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Confirm appointments and manage the calendar.

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Receiving and distributing mail and parcels.

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Coordinate outgoing mail and parcels.

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Maintain order and presentation of the front desk area.

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Ensure the availability of office supplies at the reception desk.

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Control access to the place by issuing cards or permits to visitors.

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Follow safety procedures to maintain a safe environment.

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Assist with administrative tasks such as classification, data entry, and photography.

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Providing support to other departments as needed.

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Respond to inquiries and direct questions to the appropriate person.

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Dealing with complaints or problems by directing them to the correct channels.

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Maintaining the confidentiality of sensitive information and adhering to privacy policies.