RECEPTION - ASSISTANT

Dar Al Shifa Hospital

Posted on : 25-11-2022

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1 Vacancy

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RECEPTION - ASSISTANT

Dar Al Shifa Hospital - Kuwait City - Kuwait

Jobs by Experience

0 - 2 years

Job Location

Kuwait City - Kuwait

Monthly Salary

KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Posted on : 25-11-2022

Job Description

Req ID : 1768538

Greets patient & visitors, initiate registration process, and provides routine information about his / her working area when necessary.
Handles phone enquiries from patients and others and communicating through emails.
Photocopy documents related to patients required for the billing process at reception.
Scan the required documents (Civil ID, insurance card, etc.) and saved in SAP.
Print the Email consent form to get the information from patient and update in SAP.
Open the new file with all the needed documents.
Full knowledge of all information related to hospital services, so as to respond customer inquiries effectively and accurately.
Should have the ability to self-control when dealing with customers and when they feel angry or irritated.
Conduct regular online staff satisfaction surveys and elicit feedback on the working environment from the patients.
Issue the daily Insurance invoice report by system and responsible to collect the insurance invoices from clinics based on the insurance report.

Employment Type

Full Time

About Company

Dar Al Shifa Hospital

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