Project Support ManagerMaintenance and service Department
Posted on :
19-02-2024
Employer Active
1 Vacancy
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Jobs by Experience
0 - 0 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
19-02-2024
Job Description
Req ID : 2544004
• Foster strong relationships with customers, internal teams, and
Service Supervisors to deliver exceptional customer service.
• Monitor daily service activities, engage with Service Supervisors,
collect feedback, and support service processes.
• Serve as the primary escalation point, devising solutions for
misalignments.
• Implement and refine guidelines, procedures, and best practices for
local operations, aligning them with corporate solutions.
• Develop objectives and oversee the performance of the call centre
through KPIs definition and control.
Employment Type
Full Time
Department / Functional Area
Key Skills
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