Employer Active
This is a remote position.
Candidate must be a U.S. Citizen - No Corp to Corp Roles
Location: Fully Remote
Job Description
LaunchTech is currently hiring a ServiceNow Analyst; this position is a short-term contract position. The analyst will be responsible for a complete overall assessment of how effectively our customer is currently using the ServiceNow system. Candidate must be a U.S. Citizen.
Strong knowledge of the ServiceNow Platform with various ServiceNow offerings, including project and software development methodologies/techniques.
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Presentation, facilitation, interview, and workshop skills to facilitate client-facing working sessions and deliver based on the gathered requirement
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The ability to work on multiple projects at the same time and under tight deadlines
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Proficiency in capturing and documenting business requirements, functional specifications, test scenarios/scripts, data models, and business procedures
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Strong process flow and diagramming skills (Visio application)
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Experience creating and delivery of training materials
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Experience with testing, including the use of test scripts and persona-based use cases
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Strong interpersonal skills; strong relationship management and negotiation skills
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Strong interpersonal, negotiation, and conflict-management skills
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The ability to navigate ambiguity, overcome confusion, and simplify a complex situation
Full Time