Order Taker

• Responsible for answering all telephone calls and prioritizing said calls.
• Should have very good telephone etiquettes.
• Directly involved in the order taking and order placing process while dealing with guest request and orders, courteously, efficiently and promptly.
• Should have good knowledge of room service menu and ongoing promotions in other F&B outlet.
• Should be able to provide recommendations and suggestions to guests upon request.
• Be knowledgeable of all services, facilities and products offered by the h otel.
• Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times.
• Display excellent conversation skills and selling techniques at all times.
• Able to perform all duties and tasks per the tasks required at the outlet.
  

Qualifications

• High School Diploma
• Previous service experience is an asset
• Knowledge about the Point-of-Sale System is an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Basic Food Safety Certificate
• Arabic Speaking is an advantage
• Ability to work well under pressure in a fast-paced environment
• First name *