Network Security Emirati Nationals
Job Summary
Role Purpose
The role is accountable for the endtoend engineering operations and governance of enterprise network and security infrastructure supporting Smart City platforms. It ensures highavailability resilience and compliance across LAN/WAN security cloud and datacenter environments. The position directly influences service reliability SLA performance customer satisfaction and operational excellence acting as a senior technical authority within Managed Services Operations.
Core Responsibilities
- Enterprise Network & Security Ownership Lead design implementation and lifecycle management of LAN/WAN firewalls load balancers routing switching NAC QoS VRF MPLS and cloudintegrated network services.
- Advanced Operational Support Serve as L3 escalation point perform RCA drive incident resolution and ensure operational continuity across missioncritical environments.
- Architecture Change & Capacity Governance Govern change management capacity planning performance analytics and compliance with enterprise standards and regulatory frameworks.
- Vendor Stakeholder & Customer Management Act as SPOC for OEMs and partners manage escalations align with internal teams and ensure transparent communication with senior leadership.
- Documentation SOPs & Process Excellence Develop SOPs technical guidelines DR/BCP documentation and drive continuous improvement across operations.
Technical Expertise
Networking & Routing
- Cisco LAN/WAN Nexus ACI ASR
- VRF MPLS OSPF BGP QoS IP Video SNMP DHCP NAC Cisco ISE
Security
- Fortinet FortiAnalyzer
- Palo Alto
- Cisco Firepower ASA
- Security policy governance compliance segmentation threat analysis
Load Balancing
- Citrix NetScaler
- F5
- KEMP
- VMware AVI
Virtualization & Cloud
- NSXT NSXV
- Cloud operations cloud security cloud monitoring
- Multitenant managed cloud environments
Operational Tools
- Monitoring analytics diagnostics platforms
Experience & Qualifications
- 9 years in telecom/IT infrastructure with strong cloud and security background
- CCNP multivendor certifications (Fortinet Palo Alto Cisco Security ACI NSX)
- Bachelors in computer science / information systems
- Proven experience in managed cloud services enterprise operations and missioncritical environments
- Strong communication reporting conflict resolution and stakeholder management skills
- Ability to operate in 24x7x365 environments with high pressure and rapid change
Required Skills:
Enrolled in or recent graduate of a degree/diploma in Computer Science Information Technology or related field Fundamental understanding of operating systems networking and cloud-based services Strong problem-solving mindset with a passion for helping others Excellent written and verbal communication skills in English Self-motivated organized and able to thrive in a fully remote environment Basic knowledge of ticketing systems (e.g. Zendesk Freshdesk) is a plus
Required Education:
Enrolled in or recent graduate of a degree/diploma in Computer Science Information Technology or related field