Lean & Productivity – AVP Manager
Job Summary
We are looking for experienced Lean & Productivity professionals to lead enterprise-wide Lean Transformation Operational Excellence and productivity improvement initiatives. The role will drive process efficiency waste reduction TAT improvement cost optimization and sustainable continuous improvement across business functions.
- Insurance Healthcare Banking/Financial Services or another regulated industry experience.
- Experience with Celonis Mindzie Signavio ARIS MEGA HOPEX or similar process/BPM platforms.
- Experience with Power BI or Tableau.
- Agile/Scrum or PMP certification.
- Lead Lean / Operational Excellence / Productivity Improvement initiatives across functions.
- Conduct Gemba walks process diagnostics Value Stream Mapping (VSM) Root Cause Analysis and Kaizen.
- Identify bottlenecks capacity gaps waste and productivity opportunities and implement sustainable solutions.
- Drive improvements in TAT productivity SLA throughput cost and service quality.
- Implement daily management systems visual management tiered huddles and standard work.
- Develop and maintain SOPs process maps and governance frameworks.
- Coach leaders and teams on Lean methodologies and structured problem solving.
- Lead change management and stakeholder engagement across senior leadership and business functions.
- Utilize Power BI / Tableau process mining dashboards workflow automation and digital Lean tools to improve performance visibility and decision-making.
- Track and demonstrate measurable business benefits including productivity gains cost savings and capacity release.
Required Skills:
Key Responsibilities Lead Lean / Operational Excellence / Productivity Improvement initiatives across functions. Conduct Gemba walks process diagnostics Value Stream Mapping (VSM) Root Cause Analysis and Kaizen. Identify bottlenecks capacity gaps waste and productivity opportunities and implement sustainable solutions. Drive improvements in TAT productivity SLA throughput cost and service quality. Implement daily management systems visual management tiered huddles and standard work. Develop and maintain SOPs process maps and governance frameworks. Coach leaders and teams on Lean methodologies and structured problem solving. Lead change management and stakeholder engagement across senior leadership and business functions. Utilize Power BI / Tableau process mining dashboards workflow automation and digital Lean tools to improve performance visibility and decision-making. Track and demonstrate measurable business benefits including productivity gains cost savings and capacity release.