IT Support Technician

is currently recruiting a hands-on IT Support Technician with Audio-Visual (AV) experience on behalf of a private client in Abu Dhabi UAE.

We are seeking a responsive detail-oriented technician to provide day-to-day technical support hardware troubleshooting and AV system assistance.

Key Responsibilities:

• Provide prompt L1/L2 technical support for desktop hardware software network connectivity and peripherals.
• Troubleshoot maintain and operate integrated audio-visual systems conferencing setups and display equipment.
• Perform routine preventative maintenance checks on IT and AV hardware to prevent downtime.
• Document support tickets hardware inventories and technical resolutions accurately.
• Maintain strict privacy data security and discretion across all client environments.

Qualifications & Requirements:

• Proven experience in IT technical support and basic audio-visual equipment troubleshooting.
• Solid understanding of Windows/macOS environments basic networking (TCP/IP Wi-Fi) and AV signal flows (HDMI audio routing).
• Good command of spoken English with strong customer service and problem-solving skills.
• Ability to work calmly under pressure and adapt to high-standard client expectations.

Benefits & Compensation:

• Monthly salary range: AED 4000.00 AED 5000.00 per month (commensurate with experience).
• Comprehensive medical insurance coverage.
• Paid annual leave and flight allowance as per company policy.