IT Customer Services Analyst
Posted on :
04-02-2023
Employer Active
1 Vacancy
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Jobs by Experience
0 - 8 years
Monthly Salary
SAR 11000 - 15000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
04-02-2023
Job Description
Req ID : 1899899
- Remote desktop support Service Request fulfilment Effectively deliver changes and work packages that are required for the fulfilment of IT projects Assist with Problem Management analysis and rectification through innovative work arounds and quick fixes managing known errors through their life cycle Assist in identifying and implementing improvements to remove the root cause or minimize the impact of all infrastructure incidents through the Problem Management process Monitor maintain and repair all IT services to ensure that they are fit for purpose and fit for use Assist with the IT risks process including business continuity disaster recovery planning and management including the testing of contingency plans for IT services
Employment Type
Full Time
Department / Functional Area
Key Skills
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