Income Auditor

Zentech Consulting is looking for an Entry Level IT specialist to help at a great company! You will use the Move/ADD/Change (MAC) process to delivery exceptional customer service and printer support. This is a wonderful opportunity to get your foot in the door with a fortune 500 company. APPLY TODAY!

ESSENTIAL FUNCTIONS:

Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. Break-fix activities account for 70% of role responsibilities.

Provide IP address support

Perform basic equipment problem diagnosis

Point of contact for equipment removal and delivery for onsite support

Download and install printer drivers on end-user equipment

Perform printer mapping to PC as required

Escalate printer network issues to appropriate resource

Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc)

Maintain on-site operator replaceable parts inventory

Perform Data Entry for activity and asset tracking

SKILLS:

Lift and move up to 50 pounds

Read, write and follow basic English instructions

Ability to manage multiple tasks

Track and report account information as required

1-2 years relevant experience resolving customer and equipment printing issues

EDUCATION: Minimum High School diploma or equivalent