Housekeeping Attendant
Posted on :
07-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2696467
- Cleans and services assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning of kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.
- Wears safety protection equipment as provided in line with department regulations and any local legislative requirements
- Handles and stores chemicals in line with hotel regulations and any local legislative requirements
- Greets and acknowledges guests
- Notifies supervisor when service is complete so rooms may be sold or occupied
- Reports any room unable to be serviced to supervisor according to established procedures
- Reports to supervisor the needed repairs or unsafe conditions
- Always follow established safety procedures. Immediately reports any health and safety incident, security breaches, concerns or suspicious behaviour to the supervisor or manager on duty
- Responds to guest complaints, special requests and takes action to ensure guest satisfaction
- Monitors and controls supplies and amenities and minimises waste within all areas of housekeeping
- Reports, turns in, and/or logs all lost and found items according to established procedures
- Maintains Hotel information to be able to provide information to guests
- Assists guests and escorts them to locations within the hotel at their requests
- Ensures working knowledge of all hotel’s public areas
- Ensures cleaning schedules are completed in a routine and timely manner
- Recycles where possible
- Works as part of a team and communicates with other departments as per hotel procedures to ensure excellent quality and service
- May regularly assist with deep cleaning projects
- May have turn-down duties
- May assist with other duties as assigned
- Safeguards hotel property
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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