Hotel Manager

Responsbilities:

• Lead and manage all aspects of the Hotel services and ensure all service standards are followed with friendly and engaging service.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
• Trouble-shoot any issues arising in hotel operations.
• Evaluate hotel performance and ensure compliance with health and safety rules.
• Managing budgets and controlling expenditure.
• Tracking hotel revenues, setting sales targets and optimizing profits.
• Create and apply a marketing strategy to promote the hotel's services and amenities.
• Analysing sales figures, reports and the different market segments and channels to define the best-suited pricing and distribution strategies.
• Maintaining statistical and financial records.
• Pursuing strategic branding endeavours.