Hostess

• Process billing and related payments and adhere to all established control procedures for the same.
• Always be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service at all times.
• Take ownership of guest concerns, requests and act decisively in order to ensure guest approval.
• Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Escorting the guests to their table and presenting the menu.
• Engage with the guests and provide each guest with a special experience based on their needs and preferences.
• Ensure extensive knowledge of menu and all restaurant products.
• Manage guest queries in a friendly and timely manner.

Requirements

• Min 6month to 2 years experience in five star hotels.
• Excellent communication skills.
• Committed to delivering high level of customer satisfaction.
• Positive attitude.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams
• South east Asian/European nationalities preferred.

Min 6month to 2 years experience in five star hotels. Excellent communication skills. Committed to delivering high level of customer satisfaction. Positive attitude. Excellent grooming standards. Flexibility to respond to a range of different work situations. Ability to work on your own or in teams South east Asian/ European nationalities preferred.