Posted on :
26-02-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2559930
- Guest Service: Ensure the delivery of exceptional guest service by coordinating seating arrangements, greeting, and escorting guests, and addressing any concerns or special requests.
- Reservation Management: Manage restaurant reservations ensuring accurate record-keeping, effective table allocation, and timely follow-up with guests.
- Seating Coordination: Coordinate the seating of guests optimizing table utilization while considering guest preferences, special events, and VIP requirements.
- Front-of-House Operations: Oversee the overall organization and cleanliness of the restaurant's front-of-house area including the reception desk, waiting area, and guest flow.
- Communication Liaison: Serve as a communication liaison between the front-of-house and back-of-house teams ensuring effective coordination and smooth service flow.
- Guest Satisfaction: Monitor guest feedback and promptly address any concerns or complaints, striving to enhance guest satisfaction and maintain a positive dining experience.
- Training and Development: Train, coach, and mentor host/hostess staff providing guidance on guest service, reservation management, and effective communication.
- Special Events and VIP Handling: Coordinate special events and VIP guest requirements, ensuring personalized service and attention to detail.
- The Head Hostess at Bab Al Shams Desert Resort may be involved in planning and organizing special events, coordinating with other departments, and participating in meetings and training sessions related to front-of-house operations or overall F&B activities.
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
