Head of IT Infrastructure and Operations
Posted on :
08-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 809128
- Design, implement and maintain reliable, performant, scalable and secure infrastructure platforms both on premise and cloud-based in line with the expectations of the business.
- Ownership of 1st / 2nd / 3rd line support functions related to networking & telecoms, servers and storage, databases and end user compute infrastructure.
- Fulfil line management responsibilities for the I&O team leads across multi-functional groups, such as approving leave requests, resource planning, conducting annual reviews and other performance appraisals, completing necessary admin to support these tasks.
- Ensure the smooth running of the I&O group on a day-to-day basis and constantly review the operating practices and structure within the function to ensure alignment with the wider business strategy.
- Work with IT peers to ensure that the I&O function can support the development, testing and release of new systems and functionality through the software release process. (Including, provision of suitable production and non-production environments, monitoring tools, automation, etc)
- Monitor resourcing levels within the I&O group and, in association with the Director of IT, act to ensure the group is sufficiently staffed through contract, permanent and third party resources as appropriate to meet the needs of the business.
- Arrange required training for group members to ensure that skills are regularly updated to leverage technologies and methodologies that can deliver competitive advantage to the business.
- Oversee the recruitment process for the different I&O teams, including liaising with external consultancies and conducting interviews.
- Liaise with stakeholders throughout the organisation to ensure the alignment and prioritisation of resource in line with business priorities.
- Participate in strategic company initiatives to help improve the standing of the company such as contributing to ISO standards certification and company job evaluations.
- Assume responsibilities of Director of IT during periods of holiday/absence (attend board meetings, handle escalations, etc.).
- Periodically evaluate partners, new technologies and processes to identify those that could benefit the business.
Employment Type
Full Time
Department / Functional Area
Key Skills
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