Guest service agent

Voici un poste à distance.

• Salary of 56$/h
  
• Contract for 6 months with potential of extension
  
• Full-Time (37.5h)
  
• Toronto 100% Remote
  

• Provide leadership in the delivery and execution of all phases of assigned projects from initiation to closure, managing timelines, budget and scope for multiple concurrent projects.
  
• Build collaborative relationships with project sponsors and stakeholder teams.
  
• Develop comprehensive project plans that align scope, time, cost, quality, resources and risks with on-going monitoring of project execution for any deviations from the plan, invoking corrective action and contingency plans where necessary.
  
• Motivate, engage and focus efforts of multi-site project teams by providing clear direction, ensuring access to required tools and removing barriers as necessary.
  
• Establish effective project communications, ensuring that project delivery expectations are clearly understood and specified, and that information/updates are distributed in a timely manor to ensure stakeholder buy in and project success.
  
• Prioritize and manage own workload and the workload of project team members in order to deliver quality results against aggressive timelines.
  
• Build and maintain detailed schedules and RAID logs, proactively managing risks/issues while effectively leveraging the change control process and escalating for support and awareness as appropriate.
  
• Play a role in organizing, attending and facilitating project workshops with diverse group of cross-enterprise stakeholders.
  
• Ensure that appropriate processes and techniques are being leveraged by project teams, identifying any necessary training or support required.
  
• Ensure all projects have appropriate level of governance and are executed with demonstrated alignment to company project execution standards and practices.
  
• Ensure successful and seamless transition of projects to Operations and Production Support team.
  

• 5+ years of Project Management experience.
  
• Excellent communication skills, attention to detail, eagerness to learn, self motivated and independent worker.
  
• Should be able to influence others and understand/represent business priorities while making decisions.
  
• Working knowledge and understanding of SDLC.
  
• Well conversant with MS Project and Powerpoint.
  
• Preferred experience in Changepoint.