Guest Relations Supervisor

• At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic.
• To be the main point of contact for guests and visitors in the hotel lobby, welcoming and escorting guests and making them comfortable. Being a reliable source of information, exceeding guest’s expectations in a professional, warm, friendly and efficient manner.
• You’ll always keep your cool – even when all the guests turn up to check in at the same time.
• You’ll get everything ready for the shift, and round it off with the Guest Relations/Front Office fully cleaned up.
  

Your Team And Working Environment

• Diverse, young and vibrant team
  

Qualifications

Your experience and skills include:

• You’ve completed a course of training in the hotel business, gained some professional experience and can speak English fluently.
• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve.
• You’re not just bringing your abilities, but also your character.
• PMS knowledge preferred (Opera)
• Operational Excellence: Delivering Excellence / Influencing & Communication
• Personal Attributes: Flexibility and Adaptability / Understanding people