Guest Relations Agen....
Guest Relations Agent
Posted on :
28-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
2 - 0 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
Male
Vacancy
1 Vacancy
Posted on :
28-01-2024
Job Description
Req ID : 2480750
- Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements
- Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner
- Keeping close contact with guests for feedback, complaints and compliments – and following it up
- Managing, recording and resolving guest or customer complaints promptly
- Keeping other operating departments in the loop with important guest relations matters – from Food and Beverage and Maintenance to Housekeeping and Front Office
Employment Type
Full Time
Department / Functional Area
Key Skills
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