Guest Experience Agent
Posted on :
01-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2581165
- Previous Guest Relations experience in a luxury service environment
- Well spoken and attention to highest grooming standards
- English and other European languages are an advantage
- Strong skills in using Microsoft Office and other systems (Outlook, Word, Powerpoint, Excel, Opera PMS, Messagebox, Anantara App)
- Required to work independently.
- Able to balance work load between administrative tasks and guest interaction on a luxury level (e.g. pre-arrival arrangements and guest communication, arrival amenity preparation, coordinating special occasion experiences, receiving guest feedback through direct contact and courtesy calls and more)
- Reporting to a Guest Experience Manager and working closely with Butlers.
- Able to support Reception tasks when needed.
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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