Front Office Supervi....
Front Office Supervisor
Posted on :
29-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2480809
- Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure
- Maintain effective communication with all related departments to ensure smooth service delivery
- Maintain good working relationship with all Front Office Team
- Supervise all Reception colleagues ensuring guests are taken care of in a professional and friendly manner
- Maintain an up to date knowledge of Hotel and local services and supply information and respond to guest queries
- Deal swiftly, efficiently and sensitively to Guest complaints and follows through
- Maintain awareness of guest profiles
- Check all cashier's city ledger bills at the end of shift to ensure that the billing and attachments are correct.
Employment Type
Full Time
Department / Functional Area
Key Skills
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