Front Office Agent

Responsibilities:

Register and room all guest arrivals according to established procedures

Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system

Maintain cashier float and ensure accurate daily report of all money received

Cash hotel guests’ personal and travelers checks and assist with currency exchange

Keep abreast of all modifications to accounting policies and procedures

Attend to guests’ request of using the service of safety box at all times

Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs