Food Services Supervisor
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Job Summary
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From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.
Crafted for modern connoisseurs who desire exceptional experiences The St. Regis Abu Dhabi is the social epicenter for royalty discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city including the extraordinary Abu Dhabi Suite the highest suspended suite in the world connecting the two Nation Towers.
The St. Regis is part of Marriott International a brand leader offering the most powerful portfolio in the industry our more than 30 leading brands and nearly 9100 properties in 142 countries and territories give people more ways to connect experience and expand their world. At the heart of The St. Regis our exceptional staff whom we address as Hosts are the ultimate luxury ambassadors dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabis best addressThe St. Regis Abu Dhabi the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.
Job Requirement:
POSITION PURPOSETo supervise coach and train the team by being a Role Model to them.
Ensuring proper Sequence of Service standards are followed.
To supervise the food pass as well as the overall floor operation.
Ensuring that guest satisfaction is kept at utmost priority.
To answer guest requests and assist with complaints in a professional manner.
ESSENTIAL FUNCTIONS- To project a pleasant and positive professional image to all contacts at all times
- Manage cultural needs and expectations of guests
- Upselling and identification of additional revenue opportunities
- Maintain and adhere to billing policies and procedures
- Punctual attendance to each shift
- Maintain positive teamwork at all times
- Accurate and timely delivery of orders to guests
- Arrange meal breaks for team members sensibly
- Allocate tasks to the team to ensure all duties carried out thoroughly and on time
- Coach existing team members
- Conduct daily briefings
- Prepare staff roster/timesheets
- Perfect knowledge of The St. Regis standards
- Telephone standards to be adhered to at all times
- Be able to prepare requested reports
- To perform additional duties within F&B depart.
PREFERRED QUALIFICATIONS
Related Work Experience: At least 2 years of related work experience in a luxury hotel.
Supervisory Experience: At least 1 year of supervisory experience.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
