Engagement Lead ( Arabic)

Role Overview

The Engagement Lead is responsible for day-to-day execution of engagement initiatives ensuring students schools and partners remain active supported and engaged throughout the program lifecycle.

This role is highly execution-focused and ensures that plans turn into measurable participation completion and retention.

Key Responsibilities

1. Engagement Execution & Operations

• Execute student and school engagement plans
  
• Coordinate workshops online sessions and school visits
  
• Manage logistics schedules and communications
  
• Support onboarding activities during pilot and scale-up phases
  

2. Relationship Support & Communication

• Serve as secondary point of contact for schools and partners
  
• Respond to queries requests and issues in a timely manner
  
• Escalate complex issues to the Partnership Manager or PMO
  
• Maintain positive professional relationships with stakeholders
  

3. Tracking Reporting & Feedback

• Track engagement metrics such as:
  
• Attendance
  
• Course participation
  
• Drop-off rates
  
• Collect feedback from students and schools
  
• Share insights with Content LMS and PMO teams
  
• Support continuous improvement initiatives
  

4. Coordination & Support

• Support marketing campaigns and activations
  
• Coordinate with Admin & Reporting Executive for accurate data capture
  
• Maintain engagement calendars trackers and logs
  

Education & Experience Requirements

Education

• Bachelors degree in:
  
• Education
  
• Business
  
• Communications
  
• Social Sciences
  
• Public Relations
  
• Additional certifications in project coordination or education programs are a plus
  

Experience

• 36 years of experience in:
  
• Program coordination
  
• Engagement or outreach roles
  
• Education or youth programs
  
• Experience working with schools or student groups is strongly preferred
  

Skills & Competencies

• Preferably (Female - Arabic Speaker)
  
• Strong organizational and coordination skills
  
• Excellent interpersonal and communication skills
  
• Attention to detail and follow-through
  
• Ability to manage multiple priorities
  
• Comfortable working with students and educators