ED Team Leader
ED Team Leader
Posted on :
30-03-2024
Employer Active
1 Vacancy
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Jobs by Experience
2 - 0 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
Male
Vacancy
1 Vacancy
Posted on :
30-03-2024
Job Description
Req ID : 2676996
- Creates an inspires team environment with an open communication culture
- Sets clear team goals
- Monitors team performance and report it to ED supervisor
- Assists the ED receptionist team in peak time
- Makes sure that reception staff follow the sequences of service by given the priority to urgent case based on patient medical condition and medical team recommendation
- Motivates team members
- Teaches and trains team members on various customer service strategies
- Assists supervisors for new team member training
- Keeps his/her eyes on the waiting patients to make sure that there is no issues allow patients to complaint
- Hands over the main issues on the spot to direct supervisor
- Facilitates issues for any unsatisfied patients
- Ensures safety standards (occupational and patient safety) and HR best practices are complied.
- Acts as the key counselor for patients and families regarding financial issues such as insurance , edibility for assistance and verify insurance coverage with insurance companies
- Monitor waiting ED cases to ensure smooth daily ED admission process (even in case referral to in patient unit or referral to OPD)
- monitor and follow ED rooms cleaning process to be ready to accept next patient fast and smoothly
- Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority.
- Ensures quality and patient safety practices are followed
- Provides or promotes people centered care
- Promotes inclusive health by providing equitable and accessible care to patients and families with special needs and top urgent cases
Employment Type
Full Time
Department / Functional Area
Key Skills
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