Director of Events Management - Marriott International Inc

Role summary:

Functions as the strategic business leader of Event Management including the departments of Event Planning and Group Housing. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has overall responsibility for executing all hotel events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brands target customer needs ensures associate satisfaction focuses on growing event revenues and maximizes the financial performance of the department.

Key Responsibilities:

• Develops an Event Planning strategy that is aligned with the brands business strategy and leads its execution.
• Ensures that regular ongoing communication is happening in all areas of event operations (e.g. BEO meetings preevent briefings staff meetings food and beverage team culinary team).
• Communicates a clear and consistent message regarding departmental goals to produce desired results.
• Identifies key drivers of business success and keeps team focused on the critical few to achieve results.
• Ensures integration of departmental goals in game plans.
• Ensures brand and regional business initiatives are implemented and communicates followup actions to team as necessary.
• Researches and analyzes new products pricing and services of competition.
• Introduces ideas to leadership team to enable property to remain competitive.
• Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
• Encourages calculated risktaking to generate incremental revenue and deliver excellent guest service.
• Ensures the hotel is appraised of all groups that will impact hotel operations.
• Works directly with major groups when high profile and financial impact will be significant (limited instances).
• Oversees event planning team (BEO/Resume writers).
• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the hotel.
• Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Works with culinary team to ensure compliance with food handling and sanitation standards.

GENERATING TALENT AND ORGANIZATIONAL CAPABILITY

• Organizational Capability Evaluates and adapts the structure of organizational units jobs and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

LEARNING AND APPLYING PROFESSIONAL EXPERTISE

• Business Acumen Understands and utilizes business information (e.g. data related to employee engagement guest satisfaction and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach functionspecific work challenges.
• Basic Competencies Fundamental competencies required for accomplishing basic work activities.

Experience:

• More than 5 years of Events Operations or Events Management at Conference Hotel or Resort.
• Existing Experience of at least 1 year as Head of the department.

JW Marriott is part of Marriott Internationals luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy our guests will be happy. JW Marriott associates are confident innovative genuine intuitive and carry on the legacy of the brands namesake and company founder J.Willard Marriott. Our hotels offer a work experience unlike any other where youll be part of a community and enjoy true camaraderie with a diverse group of coworkers. JW creates opportunities for training development recognition and most importantly a place where you can pursue your passions in a luxury environment with a focus on holistic wellbeing. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. In joining JW Marriott you join a portfolio of brands with Marriott International. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.