Director Corporate Sales

Principle Responsibilities

• Continue to deliver the strategy for Corporate Sales with the primary objective of the role being to manage and develop the revenue and profitability while ensuring its broader alignment with the overall strategy.
• Taking ownership for the strategy to drive the productivity initiative by leveraging the commercialisation of digital tools, reviewing process efficiencies etc
• A constant drive to improve the cost of service delivery will also be a key focus of the role and will require championing key initiatives, such as servicing more transactional needs via e-capability.
• Identify sales opportunities that address specific needs for our clients and managing from identification to point of sale and through post trade process
• Service a portfolio of Strategic and/or Focus clients, including Transactional clients where required
• Provide day to day sales coverage using the full suite of Corporate Sales offerings and support team members to do the same
• Deliver services and solutions that meet client needs and where necessary leverage the bank's depth of product expertise and Thought Leadership
• Collaborate with other internal stakeholders, including Relationship Managers, Global Liquidity & Cash Management (GLCM), and Global Trade and Receivables Finance (GTRF), to service client needs and improve share of wallet
• Drive efficiency and profitability by championing adoption and use of relevant service offerings to meet client needs
• Manage changes to processes as technology platforms evolve
• Work through Corporate Sales for ensuring all Global Service Centre outsourced activities are executed in line with the agreed SLA's and requirements for servicing clients
• Identify and originate cross-sell opportunities (cross-border, Corporate Sales /CRS, and cross-selling the Bank)
  

Supervisory Responsibilities

• Set direction and leadership for reporting sales staff and be accountable for their management, including conduct and Global Standards
• Supervise activities of staff to mitigate the risks of inappropriate trading, unauthorised activity, financial crime, and inappropriate market conduct
• Comply with the Front Office Supervision Control Policy and vigilant operation of Front Office supervisory tasks
• Build an enthusiastic and motivated team that demonstrate HSBC Group values and principles
• Provide leadership, support, guidance and training to all team members
• Conduct regular performance management appraisals with all team members
• Be involved in strategic discussions with the senior management teams