Naffco Dubai -

Dubai - UAE

Posted on : 18-09-2023

2 - 0 years

1 Vacancy

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Posted on : 18-09-2023

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Desktop Support Engineer

Naffco Dubai - Dubai - UAE

Posted on : 18-09-2023

Job Description

Req ID : 2234032

Minimum 2 Years Of Hands-on Experience On Deskside Support

Good knowledge of Windows 10 , Outlook, Exchange, and Active Directory

Good written and verbal communication skills

Printers, IP Phone hands on experience

ITSM tool - Basic knowledge on usage of ITSM tool, ITIL Processes

Basic understanding of IP protocols, Office 365

Google Suite (Workspace) Administration experience.

Responds and resolves all assigned calls within prescribed SLA.

Manages own workload; diagnoses and fixes the issues of end user systems related to Hardware & Software issues.

Complies with the service levels pertaining to end user support.

Works with third parties to resolve various technical issues.

Department / Functional Area

Engineering

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