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Deputy Hostess
drjobs Deputy Hostess

Deputy Hostess

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Deputy Hostess
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Job Description

Req ID : 2072393

Responsibilities:

  • Greeting guests as they enter, and putting them on a waiting list as necessary.
  • Providing guests with menus and answering any initial questions.
  • Seating guests at tables or in waiting areas.
  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
  • Engaging with guests to ensure they're happy with food and service.
  • Responding to complaints and helping to resolve them.
  • Answering phone calls, taking reservations and answering questions.
  • A knowledge of the menu.
  • Helping out with other positions in the restaurant as needed.
  • Providing great customer service.

Department / Functional Area

Chefs / F&B / Housekeeping / Front Desk

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About Company

Marriott Hotel
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