Data Analyst

Main responsibilities consist of the following:

• Single point of contact for E-business for customers, partners, sales & order management
• Act as user administrator for the E-business platform
• Onboarding of new E-business customers and maintaining user data base
• Training for customers on E-business platform
• Administration of master data (materials, price, customer discounts, etc.) and ensuring the data quality in SAP, PMD, Industry MA or similar E-business platforms
• Error resolving / Troubleshooting for the E-business platform
• Together with IT ensuring dataflow between the E-business platform and the ERP system
• Performing data quality checks
• Reporting of E-business usage to management and to the sales organization
• Work with sales on increasing the E-business portion
• Analysis of customers and potentials
• Analysis and improvement of business requirements and processes
• Build strong relationship with business users
• Responsibility of standardization, digitalization, automation for sales and purchasing process in SAP
• Demand management and preparation of requirement documents to demand with global IT team
• Follow-up and acceptance of required solution
• Open daily ticket and incident
• Execute & coordinate user acceptance testing and assist users
• First level support for internal and external users
• Driving initiatives for improvements
  

What you need to make real what matters.

• Minimum 1-2 years SAP SD or MM implementations experience and support,
• Good analytical, evaluating and problem-solving abilities,
• Ability to work in a team environment, effectively interacting with others,
• Excellent written and communication skills in English language,
  

Skills, Education And Experience

• A bachelor degree in IT or similar fields
• Minimum 3 years work experience in a similar position
• Profound knowledge of SAP; experience in working as SAP Key Expert
• Proficient in English