Customer service rep....
Customer service representative - Dubai Government
Posted on :
31-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 2487303
- Direct the cases which do not meet foundation requirements to the relevant community agencies
- Assess cases which are of higher priority and consequently prepare an agenda to handle their needs
- Respond to all incoming calls on the hotline both during office hours and during the designated out of office hours
- Provide necessary information and clarification to all inquiries throughout the interaction with the case
- Transfer calls to the relevant
Qualifications
- High school certificate
- Prior experience in working in hotlines or call centers
- Previous experience in working with multidisciplinary teams and cultures
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Employment Type
Full Time
Key Skills
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