Customer Service

Candidate Profile

• A minimum high school diploma with 3 to 6 months of relevant experience is preferred.
• Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.
• Ability to fluently communicate in the required language of support, both written and verbally.
• Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.
• Basic computer navigation skills and PC Knowledge.
• Ability to work as a team member, as well as independently.
• Dependable with proficient attention to detail.
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
• Able to rotate shifts, as needed.
• Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.
• Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.