customer service

• Managing the sales process through strong relationships, opportunity qualification, business analysis, negotiations and closures.
• Identification and generation of opportunities with strong business development acumen.
• Acquisition of new clients and managing a client portfolio with the responsibility to grow numbers year on year.
• Creating and maintaining up-to-date Account Plans with clear articulation of current status, target and progress.
• Managing pipeline to drive sales revenues and exceed targeted goals.
• Consistently achieving defined quotas by bringing value for new customers and offering more solutions to existing customers.
• Working closely with the leadership team to align sales efforts.
• Leveraging extended resources through effective collaboration.
• Developing and maintaining an understanding of the territory, marketplace and competitive offerings.
• Using effective time and territory management skills to maximise results.
• Preparing and delivering timely and accurate pipeline and sales forecasts.
• Sharing knowledge and be an active team player whilst demonstrating ownership of your goals and objectives
• Keeping abreast of industry trends, competition, and new opportunities.
• Updating and maintaining the Salesforce CRM with leads and other data for timely reporting.
• Resolving any issues and problems faced by customers to maintain trust and establish credibility with internal and external stakeholders.
• Preparing regular reports of progress and forecasts to internal and external stakeholders.

Requirement