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Customer and Sales Specialist Medical Congress Travel
Job Location:
Monthly Salary:
Posted:
26 September 2026 (1 hour ago)
Posted:
Application Deadline:
24 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Location: Sheikh Mohammed bin Rashid Boulevard Emaar Square Boulevard Plaza Tower 2 Level 23 Downtown Dubai UAE
Schedule: Full-time Monday to Friday
Employment: Permanent full-time
Working arrangement: Hybrid with two remote days per week
Experience required: 2 5 years of relevant experience
Closing date: 19 October 2026
Applications:
Congress Bookers is a healthcare-compliant international travel group specialising in accommodation ground services meetings and events for groups attending medical congresses worldwide. Our multilingual team supports pharmaceutical companies healthcare organisations business travel agencies and other partners from planning through delivery. A Medical Meeting Professional Certificate or Healthcare Meeting Compliance Certificate is welcome but neither is required.
We are seeking a service-oriented Customer & Sales Specialist to support clients booking accommodation and ground services for international medical congresses.
Key responsibilities:
- Respond to client enquiries and recommend suitable accommodation and ground services.
- Prepare quotations and proposals and follow up open opportunities.
- Support pharmaceutical companies healthcare organisations agencies and group organisers through the sales and booking process.
- Build strong client relationships and identify repeat and additional business.
- Coordinate with hotels suppliers and internal operations colleagues.
- Maintain accurate CRM quotation and client records.
- Resolve customer queries promptly and professionally.
Requirements:
- 2 5 years in customer service sales travel hospitality events or group bookings.
- Excellent English communication organisation and attention to detail.
- Confidence with CRM Microsoft Office and Google Sheets.
- Additional languages and experience in B2B travel or medical events are advantageous.
- MMP or HMCC certification is welcome but not required.
Arabic and other language skills are advantageous. Benefits: AED 220000 annual base salary plus bonuses laptop and phone discounted travel and international industry events.
Schedule: Full-time Monday to Friday
Employment: Permanent full-time
Working arrangement: Hybrid with two remote days per week
Experience required: 2 5 years of relevant experience
Closing date: 19 October 2026
Applications:
Congress Bookers is a healthcare-compliant international travel group specialising in accommodation ground services meetings and events for groups attending medical congresses worldwide. Our multilingual team supports pharmaceutical companies healthcare organisations business travel agencies and other partners from planning through delivery. A Medical Meeting Professional Certificate or Healthcare Meeting Compliance Certificate is welcome but neither is required.
We are seeking a service-oriented Customer & Sales Specialist to support clients booking accommodation and ground services for international medical congresses.
Key responsibilities:
- Respond to client enquiries and recommend suitable accommodation and ground services.
- Prepare quotations and proposals and follow up open opportunities.
- Support pharmaceutical companies healthcare organisations agencies and group organisers through the sales and booking process.
- Build strong client relationships and identify repeat and additional business.
- Coordinate with hotels suppliers and internal operations colleagues.
- Maintain accurate CRM quotation and client records.
- Resolve customer queries promptly and professionally.
Requirements:
- 2 5 years in customer service sales travel hospitality events or group bookings.
- Excellent English communication organisation and attention to detail.
- Confidence with CRM Microsoft Office and Google Sheets.
- Additional languages and experience in B2B travel or medical events are advantageous.
- MMP or HMCC certification is welcome but not required.
Arabic and other language skills are advantageous. Benefits: AED 220000 annual base salary plus bonuses laptop and phone discounted travel and international industry events.
