Credit amp Collectio....
Credit amp Collection Manager KSA amp Bahrain - Otis
Posted on :
09-01-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-01-2024
Job Description
Req ID : 2442786
Date Posted:
Country:
Saudi Arabia Location:
Otis Elevator Company Saudi Arabia Ltd 11th Floor Tower B Zahran Business Center Prince Sultan Street Salamah District Jeddah Saudi Arabia Job Title
Credit & Collection Manager KSA & Bahrain
Strategic Responsibilities
- The role holder shall manage a team of Regional Credit Controllers & Collectors covering KSA & Bahrain to ensure timely collection of dues.
- The role holder shall carry out his duties in accordance with the stipulated Credit & Collection policies and procedures.
- The role holder is responsible for conducting due diligence on accounts and managing the credit risk within operational limits and follow up on dues.
- The role holder highlights the potential credit risks to the Otis Saudi Arabia & Bahrain management for immediate action.
Core Responsibilities
- Oversee a team of regional credit controllers to ensure processes and procedures are implemented for the following:
- Tracked ontime reporting of invoice submission with the required documents per each customer.
- Tracked ontime reporting of disputes resolution with weekly tracking and coordination with interconnected departments heads.
- Reviewing accounts receivable records and identifying discrepancies in billing or collections activities.
- Assist Accounting department in analysis of month end credit notes discounts writeoffs unapplied & logged payments identifying rootcause and recommendations to avoid through monthly reporting.
- Ensures updated statement of account is shared with all customers on monthly basis.
- Ensures dunning letters are sent to customers on time and suspension & cancellation is carried out according to the Credit Policy.
- Monitoring trends in customer accounts to identify potential risk factors such as missed payments and report it to management on monthly basis to prevent additional services to be performed on a defaulting account.
- Responsible of collection targets monitoring.
- Responsible of monthly collectors evaluation (Targets vs Actual)
- Responsible of Reviewing conducting duediligence and analysis for all customers & documentation (Official Documents & KYC form) in addition to creating the required reporting & archiving of documents & special approvals.
- Conduct visits to customers if and whenever needed to followup on customers payment commitments.
- Reviewing accounts to determine whether they should be written off as uncollectible.
- Bad debt provision analysis action plan to reduce with proper classification & responsibility.
- Responsible for the provision Monthly & Quarterly reversal & mitigation forecast identifying high value tickets ensuring necessary actions have been taking to resolve any disputes to guarantee the successful collection of the accounts.
People Management
- Organizes and supervises the activities of regional credit controllers & collectors in a manner that supports selfmanagement and continuous improvement.
- Provides coaching formal and informal feedback to team members in order to support their continuous development.
Minimum Qualifications
- Bachelors degree in finance/Accounting or equivalent
Years of Experience
- 57 years of relevant experience handling a team of credit controllers & collectors for a portfolio not less than 1000 customers & 50M SAR of annual billing.
Nature of Experience
- Credit & collection operation skills.
- Proven record of handling credit & collection team.
- Proven record of collection targets forecasting & collectors evaluation KPIs.
- Proven record of portfolio management & distribution.
- Proven record of using collection followup system (Not Excel)
Language Skills
- Fluent written and spoken English / Arabic is essential.
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving highperformance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global peoplepowered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click
here
. Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability please contact us at
confidential
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