Counter Sales Outlet - Ceramic and Tiles

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Greet customers in a friendly and welcoming manner.

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Providing assistance and guidance to customers in choosing ceramic and tile products.

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Have in-depth knowledge of ceramic and tile inventory.

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Explain product features, specifications and benefits to customers.

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Process customer requests accurately and efficiently.

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Ensure that orders are executed on time.

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Monitor and manage stock levels at the counter.

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Inform the management team of stock levels and reordering requirements.

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Handle cash, credit and other payment processes accurately.

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Issuing access and ensuring proper documentation of sales processes.

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Build and maintain positive relationships with customers.

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Dealing with customer inquiries, concerns and complaints in a professional manner.

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Promote special offers, discounts and promotions to encourage sales.

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Identify opportunities to sell additional products.

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Ensure counter and display areas are organized and visually appealing.

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Effectively highlight featured products and promotions.

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Handle product returns and exchanges in accordance with company policies.

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Work with customers to solve problems and provide satisfactory solutions.

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Adhere to company policies, procedures and safety regulations.