Director of Groups E....
Director of Groups Events
Posted on :
03-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2430201
- Responsible for revenue generation from received leads in the Event and group field.
- Develop an Event & Group forecast in coordination with the Director of Revenue Management/ Revenue Manager.
- Responsible for the Development (or improvement) & active conversion of an effective Event and group Sales Strategy.
- Recognize need periods and actively find possible solutions in coordination with the Director of Sales and marketing, the Director of Sales, and the Field Sales Team.
- Reach (and possibly surpass) the monthly and yearly revenue goals.
- Set and regularly review goals for the Groups & Events Sales team and its team members.
- Leadership, training, development, encouragement, and support of the Groups & Events Sales Team.
- Responsible for the training and incorporation of new team members (and trainees).
- Performance Control for the subordinate team members.
- Analysis and utilization of the Mystery Shopper program.
- Supervise regular Competition Checks.
- Encourage cross-selling to other hotels within the Kempinski Group (and GHA).
- Implementation of regular departmental meetings to ensure inter-departmental communication.
- Secure proper communication of all Event and group details to the Event Managers and Groups and events Coordinators.
- Monitor the Opera S&C System and ensure the system is set up properly to guarantee internal efficiency, and customer satisfaction, hence maximizing revenue performances.
- Review F&B menus, meeting services, etc., and the appropriate pricing structure for the Event area in conjunction with the F&B Manager & the Executive Chef.
- Direct receipt, qualification and coordination of event & group requests (incl. leads, RFPs, etc.) defined by the Director of Sales & Marketing. Handle requests according to the relevant standards within a maximum of 8 (business) hours of receipt.
Employment Type
Full Time
Department / Functional Area
Key Skills
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