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Contact Center Agent (Arabic Speaker)
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
4-5years
Experience Required:
Posted:
7 October 2026 (3 hours ago)
Posted:
Application Deadline:
4 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Contact Center Agent Arabic & English Speaker
Location: Al Ain UAE
Employment: Full-Time
We are seeking a customer-focused professional fluent in Arabic and English to deliver service across voice and digital channels.
Key Responsibilities
- Handle inbound and outbound calls emails chats and WhatsApp inquiries.
- Book amend cancel and follow up on appointments.
- Provide service information resolve inquiries and escalate issues.
- Maintain CRM records and protect confidentiality.
- Meet quality attendance productivity handling time and customer satisfaction targets.
Requirements
- Fluency in spoken and written Arabic and English is mandatory.
- High school diploma; bachelors degree preferred.
- At least one year of customer service or contact center experience preferred.
- Strong communication listening typing computer and problem-solving skills.
- Ability to manage situations professionally and work under pressure.
- Healthcare or hospitality experience preferred; multichannel support experience advantageous.
#Hiring #ContactCenter #CustomerService #ArabicSpeaking #AlAin #UAEJobs
