Clinical Operations Manager Healthcare

Operations Management :
• Oversee and optimize clinic operations to ensure the efficient delivery of patient care.
• Develop and implement operational policies and procedures to maintain compliance with regulatory standards.
• Monitor and analyze clinic performance metrics, identifying areas for improvement and implementing changes as necessary.

Staff Supervision and Development :
• Recruit, train, and manage clinic staff, including nurses, administrative personnel, and support staff.
• Conduct performance evaluations and provide ongoing feedback, coaching, and training to support staff development.
• Foster a positive work environment that encourages teamwork, open communication, and professional growth.

Patient Care and Experience :
• Ensure a high level of patient satisfaction by addressing concerns, resolving issues, and maintaining exceptional customer service standards.
• Oversee appointment scheduling, patient intake processes, and clinic workflow to optimize patient access and minimize wait times.

Financial Management :
• Manage clinic budgets, including monitoring expenses and revenue generation.
• Collaborate with the finance department to ensure accurate billing, coding, and collections procedures.
• Identify cost-saving opportunities and revenue-generating strategies.

Regulatory Compliance :
• Ensure the clinic complies with all relevant healthcare regulations, licensing requirements, and quality standards.
• Maintain up-to-date knowledge of industry regulations and implement necessary changes to remain in compliance.

Inventory and Supplies Management :
• Oversee the procurement, inventory, and distribution of medical supplies and equipment.
• Manage vendor relationships and negotiate contracts to obtain favorable terms and pricing.
• Quality Assurance :
• Implement quality assurance programs to continuously improve the standard of care provided at the clinic.
• Monitor and track key performance indicators related to patient outcomes and safety