Client Service Assoc....
Client Service Associate - Work from home
Posted on :
25-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2559382
Responsibilities:
- Communicate with clients via phone, email, and other virtual platforms to address their inquiries and concerns
- Assist with order processing, tracking shipments, and resolving any issues that may arise
- Maintain accurate records of client interactions and transactions
- Collaborate with internal teams to ensure seamless communication and service delivery
- Identify opportunities to upsell or cross-sell products and services to clients
- Stay up to date on industry trends and DP World's offerings to better assist clients
- Provide feedback to management on ways to improve the client experience
Employment Type
Full Time
Department / Functional Area
Key Skills
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