Call Center Supervisor
Posted on :
14-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2622349
- Bachelor's degree in healthcare administration, business management, or related field preferred.
- Previous experience in a call center environment, preferably in a medical or healthcare setting.
- Proven experience in a supervisory or leadership role, with strong coaching and team-building skills.
- Excellent communication skills, both verbal and written, with the ability to interact professionally with patients, staff, and external stakeholders.
- Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple priorities effectively.
- Proficiency in using call center software and CRM systems, with the ability to generate reports and analyze data.
- Knowledge of medical terminology and healthcare procedures preferred.
- Ability to work flexible hours, including evenings and weekends, as needed.
Employment Type
Full Time
Department / Functional Area
Key Skills
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