Call Center Agent Temporary
Posted on :
27-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2570480
JOB RESPONSIBILITIES
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Employment Type
Full Time
Key Skills
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