Participate in all phases of new projects/initiative to assist in scoping prioritisation and requirements definition to support the organisation.
Liaise between HIS and the other business functions to assure effective delivery of existing services and functionality.
Work to build relationships with the process owners and business functions.
Elicit requirements using interviews document analysis requirements workshops surveys site visits business process descriptions use cases scenarios business analysis and task and workflow analysis.
Critically evaluate information gathered from multiple sources reconcile conflicts decompose highlevel information into details abstract up from lowlevel information to a general understanding and distinguish user requests from the underlying true needs.
Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed:
Business Requirements Document
Use Cases/User Story
Screen and Interface designs
Engage stakeholders in support of initiatives and provide regular feedback.
Identify and manage project/initiatives risks issues and dependencies.
Work independently with users to define concepts and under direction of the Account Leads
Drive and challenge BUs on their assumptions of how they will successfully execute their objectives.
Work with project teams and business to develop user acceptance test criteria with the business during the solving phase. Participate/lead review and final sign off functional specifications.
Maintain business process architecture / process map for key processes.
Continually provide application systems improvements especially in crossbusiness processes
Analyse the data to identify trends patterns and insights that can inform digital strategies and solutions.
Participate in all phases of new projects/initiative to assist in scoping, prioritisation and requirements definition to support the organisation. Liaise between HIS and the other business functions to assure effective delivery of existing services and functionality. Work to build relationships with the process owners and business functions. Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: Business Requirements Document Use Cases/User Story Screen and Interface designs Engage stakeholders in support of initiatives and provide regular feedback. Identify and manage project/initiatives risks, issues and dependencies. Work independently with users to define concepts and under direction of the Account Leads Drive and challenge BUs on their assumptions of how they will successfully execute their objectives. Work with project teams and business to develop user acceptance test criteria with the business during the solving phase. Participate/lead review and final sign off functional specifications. Maintain business process architecture / process map for key processes. Continually provide application systems improvements, especially in cross-business processes Analyse the data to identify trends, patterns, and insights that can inform digital strategies and solutions.